Surrey Heath Council are another council that use a company called SDK (also called Dial A Pest) for their pest control service. This company is a cleaning company that branched out into pest control. It specialises in sub contracting for councils. At PEST UK we have had many calls from customers dissatisfied with the service that they provide. West Berkshire Council actually got rid of this company after using them for one year. This council now directs people enquiring about pest control to the British Pest Control Association (BPCA) website. The customer then types in their postcode and then is given a choice of several member companies to choose from, not just one! You may end up paying slightly more (not in all cases!) but the service will be much better. This is for several reasons, the first being that all BPCA companies are checked and inspected on a regular basis for insurance, technician qualification, safe working practices and they (the BPCA)also will help deal with any complaints. Member companies will and have been expelled for poor service. SDK don’t have to try to get business, the many council’s that use them are doing this for them. People assume that 1. the council service will be cheaper and 2. the service will be good.
At PEST UK we send out surveys to our customers to get their feedback. Customers are given appointment times with an hour slot, we can phone before we arrive if required. SDK Environmental will often just say the day and they will only work up to 3pm in the afternoon! At PEST UK in the Summer we work from 8am to 1900hrs Monday to Friday. PEST UK operate 7 days a week and there is no extra charge for Saturdays.
Surrey Heath Council covers the towns of Camberley, Chobham, Lightwater, Mychette, Frimey and Bagshot.
A Pest Control Contract is not expensive. Not only will it protect the health and safety of your employees, it will also protect your reputation. Most prosecutions happen to smaller companies. Remove the worry and leave pest control in the hands of experts.
If you are regularly experiencing pest problems, maybe a Pest Control Contract is better. That peace-of-mind knowing that there is an expert team just a phone call away!
Take a look at our Pest Control Contract page, or call us now on 0800-026-0308